Last updated: May 2026
Your privacy is important to us. This policy explains how Diagnosathi collects, uses, and protects your personal information.
We collect personal information that you provide directly:
We use the information we collect to:
We share your information only with:
We never sell your personal data to third parties.
We implement industry-standard security measures to protect your information. All data is transmitted over HTTPS. Health data is stored on encrypted servers. However, no method of transmission over the Internet is 100% secure.
We retain your data for as long as your account is active or as required by Indian law. You may request deletion of your account data at any time.
Under applicable data protection laws, you have the right to:
To exercise any of these rights, contact us at support@diagnosathi.com.
We use cookies and similar technologies to improve your experience. You can disable cookies in your browser settings, though this may affect some features.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18 without verifiable consent from a parent or legal guardian, as required under India's Digital Personal Data Protection Act, 2023. If you believe a child under 18 has provided us with personal data without such consent, please contact us at support@diagnosathi.com so we can delete it.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, complaints regarding this Privacy Policy or your personal data may be directed to our Grievance Officer:
Name: Sachin Sharma Designation: Grievance Officer & Nodal Contact Person Email: sachin.sharma@diagnosathi.com Phone: +91 73397 99364
We will acknowledge your complaint within 48 hours and aim to resolve it within 1 month.
For privacy concerns, please contact us at support@diagnosathi.com or write to: Diagnosathi, Mansarovar Sector 7, Shipra Path, Badevri, Jaipur, Rajasthan 302020, India.